The three-step writing process helps ensure that your messages are

• Effective (meeting your audience’s needs and getting your points across)
• Efficient (making the best use of your time and your audience’s time)

The writing process can be divided into three phases, each with specific tasks:

Step 1. Planning business messages

• Analyzing the situation
• Gathering information
• Selecting the right medium
• Organizing the information

Step 2. Writing business messages

• Adapting to your audience
• Composing your message

Step 3. Completing business messages

• Revising your message
• Producing your message
• Proofreading your message
• Distributing your message