Layout
The most common layout and the simplest to use when working on a computer, is the block layout, as seen below. A block layout simply means everything starts on the left. It is simple and clear. Clarity is the most important factor in business letter writing.
Match the layout terminology with the gaps in the following letter.
___ closing sentence, ____ company logo / info, ____ salutation, ____ signature, ___ opening sentence
___ sender’s name &address, ____ sender’s position, ____ subject line, ____date,
___ space between paragraphs, ____ recipient’s name & address, ____ complimentary close
Cisco Net-Kids Inc.
1 ………………………………….
Cisco Net-Kids Inc. 2 ………………………………….
Ringstr. 45
5400 Baden
Switzerland
Ms Sarah Patton 3 ………………………………….
Cisco Net-Kids Inc
24A Bridge Street
San Francisco, CA
USA
03 February 2024 4 ………………………………….
C++ Training Course at Swiss Headquarters 5 ………………………………….
Dear Ms Patton 6 ………………………………….
I refer to our telephone conversation of 25 January, 7 …………………………………. in which we discussed your visit from our branch in San Francisco to Cisco’s headquarters in Baden, Switzerland and the C++ training course you will give to our staff.
(8 ………………………………….)
Thank you for the information you e-mailed this morning about the course. We will circulate the information as well as a registration form and by mid-February, we should be able to tell you how many participants will attend the course.
We would appreciate it if you could let us know what kind of infrastructure you need: hardware, software, beamer, etc. so that we can make preliminary arrangements. Kindly e-mail your requirements to Mr Don Ferrara: dferrara.cisco@bluewin.ch. Depending on the number of participants and the infrastructure available, we may have to run the course twice. As you mentioned on the phone, you would be able to stay for up to three weeks, which should be enough time for 2 courses.
I look forward to hearing from you soon, as well as to meeting you when you arrive in March In the meantime, I would like to wish you a safe journey. 9 …………………….
Yours sincerely 10 ………………………………….
Matthias Riggenbach 11 ………………………………….
Matthias Riggenbach
IT Project Manager 12 ………………………………….