Developing formal expression (from part two )

A

 1. b, 2. a, 3. e, 4.d, 5. c, 6. h, 7. f, 8. j, 9. g, 10. k, 11. i.

Formal phrases   (suggested answers)

B

I am writing with reference to an advertisement I saw in a recent edition of MM

I would be grateful if you could forward information about your product range.

Thank you for your letter dated March 12th enquiring about our products.

I regret to inform you that your order will be delayed.

I look forward to seeing you in Frankfurt next month.

C

1.d, 2. g, 3. e, 4. q, 5. a, 6. l, 7. b, 8. k, 9. r, 10. c, 11. o, 12. n, 13. f, 14. h, 15. i, 16.m, 17. p, 18. j

1. know/ are aware, 2. submit, 3. queries, 4. assistance, 5. grateful, 6. quote, 7. accustomed, 8. postpone, 9. send/forward, 10. requires, 11. reimburse, 12. regret, 13.forward, 14. need/require.

D We really need to….

2. a.4                  11. j.9               20.   r.19
3. d.3                   12. i.11
4. b.1                   13. o.14
5. f.7                   14. p.13
6. h.5                   15. m.16
7. e.6                   16. n.15
8. g.8                   17. t.17
9. l.10                 18. s.18
10. k.12               19. q.20

E

1. Enclosed, confirmation, attending, accompanying.
2. maintain, recommend, promptly.
3. invitation, exhibition, device.
4. complaint, regret, ensure, compensate, inconvenience.
5. acknowledge, competitors, advise.
6. clause, contract, damages.
7. confidential, rival, opportunity.
8. dispatch, previous, commission.
9. intention, available, collect.
10. interruption, unavoidable, replaced.
11. reply, application, assure, substitute.
12. brochure, discounts, amend.